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It's often an issue with the format of the SRT file, so please try the following steps:

Open the subtitle file you want to upload in a text editor

Save it as a new file and set the encoding to "UTF-8"

- Open the subtitle file you want to upload in a text editor
- Save it as a new file and set the encoding to "UTF-8"
- Try uploading it again in Cutback

I can't upload the SRT file.

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